Terms and Conditions

Welcome to ILIRU. By accessing or purchasing from our store at https://iliru.myshopify.com/, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website.

1. General Information This website is operated by ILIRU. Throughout the site, the terms “we,” “us,” and “our” refer to ILIRU. By visiting our site or placing an order, you engage in our Service and agree to be bound by these Terms and Conditions.

2. Products and Orders

Availability: All Wood Coaster Inlaids and home accessories displayed on our website are subject to availability.
Order Acceptance: We reserve the right to refuse or cancel any order if shipping restrictions apply or if fraudulent activity is suspected.
Product Accuracy: Because our products are crafted from natural wood, variations in wood grain, color, and finish may occur. Digital photos are shown as accurately as possible, but slight variations may appear based on your screen settings.
Pricing: Prices, descriptions, and product specifications are subject to change without prior notice.

3. Proper Use and Care By purchasing handcrafted wood products from ILIRU, you acknowledge that natural wood requires proper care. ILIRU is not responsible for any damage resulting from improper cleaning, prolonged exposure to excessive moisture, or intentional misuse of the items.

4. Payment Terms All online payments are securely processed through Shopify Payments. We accept major credit cards, debit cards, and digital wallets at checkout. All orders must be paid securely online at the time of purchase.

5. Shipping & Service Coverage

Coverage Area: We offer international shipping to Luxembourg, Germany, the United Kingdom, the United States, Canada, and Australia.
Delivery times and terms are governed by our Shipping Policy.
You are responsible for providing accurate delivery details to ensure successful courier fulfillment.

6. Returns and Refunds Our return policy lasts 30 days from the date of package delivery. Approved returns are refunded automatically to your original payment method via Shopify Payments. Please review our full Refund and Return Policy for detailed instructions.

7. Intellectual Property All website content — including text, custom graphics, product photography, descriptions, and the ILIRU logo — is the exclusive property of ILIRU and is protected by international copyright laws. You may not reproduce, copy, or distribute any content without our express written consent.

8. Limitation of Liability ILIRU shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products. Our financial liability is strictly limited to the purchase price of the product you bought from our store.

9. Changes to Terms We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes take effect immediately upon being posted on this page.

10. Contact Information If you have any questions about these Terms and Conditions, please contact us at: